PMA of West Michigan Education Conference & Trade Show 2009 in partnership with IREM was held on February 17, 2009

The Education Conference was attended by over 250 apartment industry professionals.
The theme of the event was "Don't Worry...Be Happy! Havin' A Totally Awesome Time in 2009!" Instructors were Susan Wells, Donna Hickey, Sherre Helmer, Amy Pierce, Wilmar and HDSupply.
Topics included How Concessions Effect Your Bottom Line, Locks & Re-Keying, Make TIME Work For You, The Sales Process, Simply Superior Service from the Maintenance Perspective, Dealing With Difficult People, The Art of A Good Phone Call, Emergency Preparedness and What You Need To Know, Learn to Lead to Higher Performance Levels,34 Fresh Marketing Ideas for 2009, HVAC Troubleshooting and Customer Service: An Inside Job.

Trade Show Booths

Maintenance Mania Competition