Date: February 16, 2010
Time: REGISTRATION 8:30 am - 9:00 am
Education Sessions 9:00 am - 4:00 pm
MAINTENANCE MANIA COMPETITION AND RECEPTION 4:00 pm - 6:00 pm
Description: The STAR Studded Trade Show & Education Sessions
“Lights, Camera, Action”
Apartment Living in the Spot Light
The Red Carpet will be rolled out for all PMA & IREM Members!

9am to 10:15
Susan Wells
Are sales Slipping Through Your Fingers?

9am to 10:15
Mitzi Taylor
Another Meeting? Time Management

9am to 10:15
Don Hoekstra
Curb Appeal, Does Your Community stand out from the rest?

10:30am to Noon
Susan Wells
Social Media: The Good, Bad & Ugly?

10:30am to Noon
Pete Regules
People Power! Building & Motivating Your Team

10:30am to Noon
Mitzi Taylor
How to better understand your customer and your employees

Noon to 2pm
LUNCH and TRADE SHOW!

2pm to 3pm
Susan Wells
Retain More Residents-Drip Marketing Works

2pm to 3pm
Mitzi Taylor
Employee Pathing, what does it take to make Your Most valuable asset successful?

2pm to 3pm
G. Offenbacher
Bed Bugs. What should you Know?

3pm to 4pm
Mitzi Taylor
Viewing Customer Complaints as a Gift!

3pm to 4pm
Susan Wells
The Phone Call, It is Not About You it is About THEM

3pm to 4pm
Chris King-Dye
HVAC Trouble Shooting

4pm to 6pm
Maintenance Mania and Reception
CALL 616.531.5243 for your wheels!
Location: Frederick Meijer Gardens & Sculpture Park
1000 East Beltline Avenue NE
Grand Rapids, Michigan
MAP
Costs: Members: $49 for any 2 sessions
Non-members: $89 for any 2 sessions
Members: $89 for full day
Non-members: $149 for full day
All registrations include Lunch & Expo
Download Education Registration Form
Download Booth Form MAP ">

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