Kalamazoo Events

Disclaimer: All rates shown reflect a “cash discount” and all credit card transactions are subject to a credit card surcharge of $5.00 per attendee.

Disclaimer: ***The "No Refund on Cancellation" policy applies to all events registered for online as reflected on Registration Form for each course.

Express Employment Professionals Webinars

Click here to view and print the 2012 Calendar of Events!

GET YOUR DESIGNATION ONLINE...ANYTIME!

Date: March 1, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: March 1, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: March 21, 2012
Time: 9:00 am - Noon
Keynote Speaker: Pat Maye, Fair Housing Center of Southwest Michigan
Description: Fair Housing

Location: Kalamazoo County Expo Center
2900 Lake Street
Kalamazoo MI 49048
MAP
Costs: Members: $75
Non-Members: $100
Download Registration Form

Date: April 3, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: April 4, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: April 12, 2012
Time: 9:00 am - Noon
Keynote Speaker: Lia Nicole Smith
Description: Customer Service & Compliance for the Affordable Housing Market
"I'll Take the Apartment, But You Can Keep the Paperwork!"
Which comes first...customer service or compliance? With so many regulations and ever-changing policies, it can be difficult to remember that successful leasing and resident retention is more about emotions than paperwork.
In this session, we will explore how to effectively balance the business and personal aspects of affordable housing. Join Lia Nichole Smith, VP of Education and Consulting for Satisfacts Research as she uncovers how you can get over the paperwork hurdle for smoother move-ins and pain-free re-certifications.
Location: Westwood Office Park
5340 Holiday Terrace
Kalamazoo, MI
MAP
Costs: Members: $49
Non-Members: $68
DOWNLOAD REGISTRATION FORM

Date: April 26, 2012
Time: 9:00 am - 2:00 pm
Keynote Speaker: Dennis Kennedy, IPA
Description: R-410A Universal Safety and Training (and Testing)
HVACR service personnel need to know the facts to keep safe. The EPA has established the phase out of the HCFC R-22 with no production or importing beginning in 2020. However, equipment manufacturers must phase out the use of HCFC R-22 in new units by January 1, 2010.

The Universal R-410A Safety and Training Program provides an understanding to the safe handling, proper charging, operating characteristics, proper applications, and general use of R-410A refrigerant.
Location: Westwood Office Park
5340 Holiday Terrace
Kalamazoo MI 49009
MAP
Costs: Members: $129
Non-Members: $159
DOWNLOAD REGISTRATION FORM

Date: May 1, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: May 3, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: May 15, 2012
Time: 9 am - 10 am
Keynote Speaker: Susan Weston
Susan Weston operates The Susan Weston Company, her consulting and training firm located in Dallas, Texas. She brings to her clients her 30-year career as Vice President of Operations, Director of Human Resources and Vice President of Learning and Development at both publicly traded and private companies. Her operational and strategic expertise brings value for both asset performance and talent development. She also served as Director of Education for the National Apartment Association and earned the prestigious ACE award for educational excellence from NAAEI in 2009. She continues as an NAAEI Faculty and Board Member and volunteers at local and state apartment associations. Over the last five years, she has presented scores of programs at associations and companies across the nation.
She is a Certified Apartment Manager, a Certified Apartment Property Supervisor, Subject Matter Expert for the NAA Education Institute and a licensed Texas real estate broker.
Description: WEBINAR with Susan Weston
"Pay Attention to The Whiners"

In this interactive webinar you will:
- Learn to recognize five distinct "whines". - Understand how to find the value behind the complaint
- Work specific solutions for each type
- Take home whiner conversations you can have TODAY!
Whining is a communication tool you can learn to use for better employee development and happier work teams! Learn how now!
Location: ONLINE COURSE
Costs: Members: $39
Non-Members: $59

Date: May 17, 2012
Time:
Keynote Speaker: GREAT NETWORKING with apartment industry professionals!

Description: PMAWM HAPPY HOUR
Networking Event
Casual!
No Agenda!
Bring plenty of business cards!
Location:
Costs:

Date: May 24, 2012
Time: 9:00 am - 2:00 pm
Keynote Speaker: Dennis Kennedy, IPA
Description: HVAC Certification
Section 608 - EPA
It's the Law! You Must Be Certified!
Section 608 of the Federal Clean Air Act requires that all persons who maintain, service, repair or dispose of appliances that contain regulated refrigerants be certified in proper refrigerant handling techniques.

The EPA has also placed a sales restriction on refrigerants, limiting the sale of regulated refrigerants to certified technicians only.

Technicians who violate the Clean Air Act provisions may be fined, lose their certification, and may be required to appear in Federal court.

There are four categories of certification:
Type I - Persons who maintain, service or repair small appliances must be certified as Type I Technicians
Type II - Persons who maintain, service, repair or dispose of high or very high pressure appliances, except for small appliances or motor vehicle air conditioning systems, must be certified as Type II technicians.
Type III - Persons who service, maintain, repair, or dispose of low pressure appliance must be certified as Type III technicians.
Universal - Persons who maintain, service, repair, or dispose of small appliances as well as high and low pressure equipment, must be certified as Universal technicians.

SECTION 608 EXAM FORMAT EPA regulations require the test to be a "closed book" proctored exam. The only outside materials allowed are a temperature / pressure chart, scratch paper and a calculator.

The certification exam contains 4 sections - CORE - Type I - Type II - Type III. Each section contains 25 multiple choice questions. The technician must achieve a passing score of 70% in each Type in which they are to be certified. All technicians must pass the CORE section before receiving any certification. A technician seeking certification must correctly answer 18 out of 25 questions on the CORE and at least one other section of the exam. A technician seeking Universal certification must correctly answer 18 out of 25 questions on each section of the exam.
Location: Westwood Office Park
5340 Holiday Terrace
Kalamazoo MI 49009
MAP
Costs: Members: $129
Non-Members: $159
Please allow at least 2 weeks of study time prior to taking this course. REGISTER EARLY!
DOWNLOAD REGISTRATION FORM

Date: June 5, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: June 6, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: July 3, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: July 5, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: July 18, 2012
Time: 8:00 am - 5:00 pm
Keynote Speaker: SPONSORSHIPS AVAILABLE

Description: PMA Annual Golf Outing
Location: Orchard Hills Golf Course
714 125th Avenue
Shelbyville, MI
MAP
Costs: Members: $75 per golfer
Non-Members: $85 per golfer

Date: August 1, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: August 2, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: September 4, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: September 5, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: September 19, 2012
Time: 9:00 am - 10:30 am
Keynote Speaker: Mia McNeil, Kelley Cawthorne
Description: PMAWM ANNUAL MEETING
Presentation Topic: "Legislative Issues"
- Call for nominations for PMAM and PMAWM Board of Directors 2013
Location: Fetzer Center
Western Michigan University
2350 Business Court
Kalamazoo, MI 49008
DIRECTIONS to Fetzer Center
MAP
Costs: Members: $15 in advance / $18 at the door
Non-Members: $20 in advance / $23 at the door

Date: October 3, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: October 4, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: October 25, 2012
Time: 9:00 am - Noon
Keynote Speaker:
Description: Fair Housing
Location:
Costs: Members: $75
Non-Members: $100

Date: November 1, 2012
Time: Anytime -- ONLINE LEARNING
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: November 2, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: November 21, 2012
Time: 9:00 am - 2:00 pm

Keynote Speaker: Dennis Kennedy, IPA
Description: HVAC Certification
Section 608 - EPA
Section 608 of the Federal Clean Air Act requires that all persons who maintain, service, repair or dispose of appliances that contain regulated refrigerants be certified in proper refrigerant handling techniques.
Federal regulations require that persons who work with regulated refrigerants be certified. The certification exam verifies that the person has read and understands the requirements of the Federal Clean Air Act.
Location: Westwood Office Park
5340 Holiday Terrace
Kalamazoo MI 49009
MAP
Costs: Members: $129
Non-Members: $159

Date: December 4, 2012
Time: Anytime -- ONLINE LEARNING
Keynote Speaker: ONLINE Course
Description: CAM (Certified Apartment Manager)
The Certified Apartment Manager (CAM) course includes:

* Management of Residential Issues
* Legal Responsibilities
* Human Resource Management
* Fair Housing
* Marketing
* Property Maintenance for Managers
* Risk Management
* Financial Management
* Community Analysis

Programs may be taken as standalone seminars or as a complete course to earn the industry designation.
Location: CAM online
Costs: Members: Designation Course $699
Non-Members: $799
Individual Modules:The cost for each module is $175 for Members and $200 for Non-Members, and the Community Analysis module (to be completed last) is $50.PAY FOR THIS COURSE HERE

Date: December 5, 2012
Time: Anytime - ONLINE Course
Keynote Speaker: ONLINE Course
Description: NALP (National Apartment Leasing Professional)
This course was developed to provide affordable, convenient, self-paced training for both new and experienced leasing consultants. This interactive NALP Online Course takes advantage of the online medium to create an engaging, effective learner experience.

Modules

• Keys to Success in Leasing
• Telephone Presentations
• Leasing and the Internet
• The Leasing Interview and Qualifying Residents
• Leasing Demonstration and Resolving Objections
• Rental Policies and Procedures
• Legal Aspects
• Market Survey
• Plus, the NALP Online Reference.
Location: NALP online
Costs: NALP Online can be purchased as a complete course for $299 for Members / $399 for Non-members or by the module (a total of 8 modules) for $39 per module for Members/$50 per Module for Non-Members.PAY FOR THIS COURSE HERE

Date: December 13, 2012
Time:
Keynote Speaker: Presentation of Board of Directors, Members and Volunteers Appreciation
Description: PMA Annual Holiday Celebration Gift Basket Silent Auction

Location:
Costs: Members: $25 in advance / $30 at the door