Grand Rapids Events

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Date: August 13, 2008
Time: 9:00 am – Noon
Keynote Speaker: Amy Pierce, Express Personnel Services
Description: "Working with the Generations"
This class is recommended for Resident Managers, Human Resources Directors and Maintenance Supervisors
Talking About Our Generations is a training program that identifies the four generations of workers who are side-by-side in the workplace for the first time in history. This program will help you manage and wirk with Traditionalists,, Baby Boomers, Generation Xers and Millennials.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $59
Non-Members: $84

Date: August 14, 2008
Time: 9:00 am - 10:30 am CANCELED
Keynote Speaker: Panel of Management Company Representatives
Description: Management Company Forum Panel Discussion
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: FREE

Date: August 19, 2008
Time: 9am-Noon
Keynote Speaker: Philip Jones, Herman & Kittle Properties
Description: Sharpen Your Leasing Skills
Location: PMA of West Michigan Training Center
2675 44th Street Sw, Suite 303
Wyoming, MI 49519
Costs: Members: $49
Non-Members: $74

Date: August 26, 2008
Time: 1 pm - 5 pm
Keynote Speaker: In partnership with MAHMA, Midwest Affordable Housing Management Association
Speaker: Mary Ross

Mary Ross: President, Ross Business Development. Prior to founding RBD, Mary was Vice President of Implementation and Training for RealPage, Inc. Ms. Ross is a nationally recognized expert in property management training and consulting services.
Description: Management & Occupancy Review (MOR) – Preparing to Achieve the Best Score Possible
Owner/agents of HUD properties are subject to an annual Management & Occupancy Review. This review is part of the Rental Housing Integrity Improvement Project’s (RHIIP) efforts to ensure compliance and reduce errors. We know that property compliance is your focus every day. Join us to get tips about putting your processes in the best possible light during the management review. Don’t let the process drive you crazy! Learn how to improve your overall score, how to make the process as quick and painless as possible and how to avoid common findings. We will also talk about what Reviewers will be looking for as a result of the Change 2 Handbook edits. This is much more than a lecture.
We will provide you with:
? Tips about referencing various HUD manuals and web sites
? Sample checklists Best Practice Tips
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyomimg, MI 49519
Costs: PMA and MAHMA Members: $99
Non-Members: $139

Date: August 26, 2008
Time: 8 am- Noon
Keynote Speaker: In partnership with MAHMA, Midwest Affordable Housing Management Association
Speaker: Mary Ross

Mary Ross: President, Ross Business Development. Prior to founding RBD, Mary was Vice President of Implementation and Training for RealPage, Inc. Ms. Ross is a nationally recognized expert in property management training and consulting services.
Description: Enterprise Income Verification System (EIV)
Owner/Agents (OAs) had been using the Tenant Assessment Subsystem (TASS) to verify tenant Social Security (SS) and Supplemental Security Income (SSI) benefit payments provided by the Social Security Administration (SSA). In order to improve this verification process, HUD implemented an improved verification system called the Enterprise Income Verification System EIV. EIV allows owner/agents to verify Social Security and employment income for residents. Use of EIV is not mandatory now, but HUD has proposed making access to this system a requirements.
In this session, we will provide you with instructions to help you obtain access to EIV. In addition, we will review the information available and discuss the best ways to incorporate use of these reports to improve error resolution and increase property compliance.
Learn how to access and use EIV to:
* Verify income,
* Address discrepancies,
* Discover unreported income and
* Avoid dual subsidy issues.

Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyomimg, MI 49519
Costs: PMA and MAHMA Members: $99
Non-Members: $139

Date: August 27, 2008
Time: 7:30 am - 9:00 am
Keynote Speaker: Presented and Sponsored by
Smitter Pest Control
Description: "Maintenance Breakfast"
Dealing with Bed Bugs
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $10
Non-Members: $15

Date: September 4, 2008
Time: All dates September 4th, 11th, 18th, 19th, 25th and October 2nd.
9:00 am - 5:00 pm
Keynote Speaker: David Soule, KMG Prestige
Description: CAMT (Certified Apartment Maintenance Technician)
September 4, 2008 Basic HVAC
September 11, 2008 Overview of Apartment Maintenance and Fair Housing
September 18, 2008 Basic Electrical Repair
September 19, 2008 Basic Plumbing Repairs
September 25, 2008 Basic Appliance Repair
October 2, 2008 Personal and Property Safety & Customer Service

Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $399
Non-Members: $499

Date: September 10, 2008
Time: 9:00 am - 4:00 pm
Keynote Speaker: Richard George, NOI Coach
Description: Continued Education for Real Estate License
Location: The Hilton
4747 28th Street SE
Grand Rapids, MI
Costs: Members: $55
Non-Members: $75

Date: September 16, 2008
Time: 11:45 am - 1:30 pm
Keynote Speaker: David Gregory, Kelley Cawthorne
Cheryl Buol, The Hayman Company, NAA Region III VP
Description: General Membership Meeting
Legislative Issues
Location: The Hilton
4747 28th Street SE
Grand Rapids, MI
Costs: Members: $15 prepaid / $18 at the door
Non-members: $20 prepaid / $23 at the door

Date: September 24, 2008
Time: 9 am - Noon
Keynote Speaker: MAHMA, Midwest Affordable Housing Management Association
Description: REAC Inspection
Two words to strike fear in even the most seasoned manager’s heart. Fear no more, we’ll get you the inside scoop you need in order to help you ace your next inspection. We’ll introduce the top 10 mistakes made during a REAC inspection and how to avoid them.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: PMA & MAHMA MEMBERS:$99
Non-Members:$139

Date: October 7, 2008
Time: 2 DAY CLASS October 7 & 8, 2008 9 am - 5 pm each day
Keynote Speaker: In partnership with MAHMA, Midwest Affordable Housing Management Association
Speaker: Karen Graham

Karen A. Graham, CPM, HCCP Karen Graham is the President of Karen A. Graham Consulting, LLC, a Cincinnati-based consulting firm specializing in Section 42 compliance and property management services. With over 13 years in the affordable housing industry, her experience ranges from on-site management and multi-site management to Director of Compliance for over 15,000 LIHTC units. Ms. Graham holds the designations of Certified Property manager (CPM®) and Housing Credit Certified Professional (HCCP®). Her concentration is on aiding partners, owners and managers in the successful management of tax credit housing and tax credit compliance.
Description: LIHTC (and SHCM) Fundamental & Advanced Tax Credit Training course is ideal for owners, managers, asset managers, developers and site staff who need to understand the both the basics and the critical workings of Low Income Housing Tax Credits. Those who are new to the industry and those who want a better understanding. The second half of day-two will include the Specialist in Housing Credit Management Exam. Additional details about the SHCM designation and whether you qualify can be found below.
Tax Credit Comprehensives will cover the following areas:
Managing an LIHTC Community
Habitability & General Use Requirements
Full Time Students
Qualifying Residents & Households
Determining Resident Eligibility
Income & Employment—What is included and what is not.
Assets: Income vs. Assets, How to Calculate assets, Determining Cash Value, Real Estate, Personal Property, etc.
Certification & Recertification:
Recommendations, Waivers and Transfers
Set Asides, Target Units, Lease Requirements and Program Layering
On Going Compliance: File Maintenance, First Year Files, Project Information, Compliance Monitoring by State.
What is the LIHTC Program: History, Terms, Allocation & Continuing Eligibility.
Development: Project Wide vs Building by Building, Applicable Fractions, Qualified Basis, Annual Credit Amount, Credit Period.
LIHTC Program Requirements:
Maximum Allowance Incomes, IRS Forms, Unit Vacancy & Available Unit Rule,Bonds, Acquisition/Rehab.
Updates on: 8823 Audit Guide, Student Income/Exceptions, HUD Handbook 4350.3 Change 2
SHCM - Specialist in Housing Credit Management Exam
The Specialist In Housing Credit Management exam will be offered from 2 pm - 5 pm on October 8, 2008. After earning your SHCM certification you will be able to demonstrate your mastery of the housing credit program in the following ways:
LIHTC Program Regulations
Unit Eligibility
Applicant Eligibility
Certifications, documentation & record keeping
Monitoring and reporting compliance
How to become Certified:
Education—complete 12 hours of instruction in the housing credit field (LIHTC)
2) Examination— pass the SHCM exam
Professional Experience– minimum of two years of housing credit management experience
4) SHCM Code of Professional Conduct— Commit to a code of professional conduct.

Location: PMA of West Michigan Training Center
2675 44th Street Sw, Suite 303
Wyoming MI 49519
Costs: PMA & MAHMA MEMBERS: $289 + $150 exam fee for SHCM Certification (optional)
Non-Members: $339 + $150 exam fee for SHCM Certification (optional)

Date: October 9, 2008
Time: All dates October 9th, 10th, 16th and 17th. 9:00 am - 5:00 pm
Keynote Speaker:
Description: NALP (National Apartment Leasing Professional)

October 9, 2008
Keys to Success in Leasing
Leasing and The Internet

October 10, 2008
Telephone Presentations
Leasing Interview and Qualifying Residents

October 16, 2008
Rental Policies and Procedures
Legal Aspects

October 17, 2008
Leasing Demonstration & Resolving Objections


Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 9, 2008
Time: 9:00 am - Noon
Keynote Speaker:
Description: Keys To Success In Leasing
Career prospects; characteristics of an effective leasing consultant; job responsibilities; goal setting; time management; teamwork; market knowledge; product knowledge.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 9, 2008
Time: 1:00 pm - 5:00 pm
Keynote Speaker:
Description: Leasing and The Internet
What is the internet; the Internet prospective resident; sample lead report from an online publication; maximizing online advertising; promoting you web address; responding to Internet leads; all about email; useful websites.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 10, 2008
Time: 9:00 am - Noon
Keynote Speaker:
Description: Telephone Presentations
Preparing for the telephone presentation; effective telephone skills; active listening; telephone etiquette; objectives of telephone contact; initial leasing questions; key elements of a successful presentation.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 10, 2008
Time: 1:00 pm - 5:00 pm
Keynote Speaker:
Description: The Leasing Interview and Qualifying Residents
First impressions make a difference; understanding the prospective resident’s reason for moving; greeting a prospective resident; Fair Housing implications; conducting the leasing interview.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 15, 2008
Time: 8:30 am - 10:00 am
Keynote Speaker: Sponsored and Presented by
Bartlett Tree Experts
Description: Winter Tree Care
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming MI 49519
Costs: Members: $10
Non-Members: $15

Date: October 16, 2008
Time: 9:00 am - 11:00 am
Keynote Speaker:
Description: Rental Policies and Procedures
Handling rental policies and procedures; application verification; resident processing checklist; lease preparation and signing; the Law of Contracts; elements of lease agreements; loophole free leases; the move-in process; resident relations; Fair Housing implications.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 16, 2008
Time: Noon - 5:00 pm
Keynote Speaker:
Description: Legal Aspects
Overview of basic Fair Housing laws; filing a Fair Housing complaint; prohibited practices; Americans with Disabilities Act (ADA); Fair Housing testers; Equal Credit Opportunity Act; criminal background checks; lead paint safe work practices; resident safety practices; emergency contact situations; fire/police sheriff.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 17, 2008
Time: 9:00 am - 5:00 pm
Keynote Speaker:
Description: Leasing Demonstration & Resolving Objections
The leasing demonstration; three major areas of product knowledge; key elements in preparing for a demonstration; important skills in demonstrating feature-benefit-emotional appeal approach; Fair Housing implications in demonstrating; when closing begins; resolving objections; leasing signals.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 21, 2008
Time: 4:00 pm - 5:30 pm
Keynote Speaker:
Description: Property Tour
Location:
Costs: Members: FREE

Date: October 28, 2008
Time: 9:00 am - Noon
Keynote Speaker: E'toile Libbett
Description: "Fair Housing"
Location:
Costs: Members: $75
Non-Members: $100

Date: November 13, 2008
Time: 9:00 am – Noon
Keynote Speaker: Amy Pierce, Express Personnel Services
Description: "Be the One"
This class is recommended for Management Executives, Human Resources Directors and Resident Managers
PMA and Express Personell Services challenge you to "Be The One"! The one company where every worker in your area wants to work. The one company with sky-high productivity. The one company with fully motivated and engaged employees. Be the one preferred place to work that surpasses all others.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $59
Non-Members: $84

Date: November 18, 2008
Time: 11:45 am - 1:30 pm
Keynote Speaker:
Description: PMAWM ANNUAL AUCTION
Location:
Costs:

Date: November 20, 2008
Time: 9:00 am - 2:00 pm
Keynote Speaker: HD Supply
Description: HVAC Certification
Section 608 of the Federal Clean Air Act requires all persons who maintain, service, repair, or dispose of appliances that contain regulated refrigerants, be certified in proper refrigerant handling techniques. If regulations change after a technician becomes certified, it is the responsibility of the technician to comply with any future changes.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $129
Non-members: $159

Date: December 10, 2008
Time: 9:00 am - 4:00 pm
Keynote Speaker: Leah Brewer, Full House Marketing
Description: "It's Showtime"
LEARNING GAMES AND VISUALS! Transform your staff into Star Performers! Enlarge your audience with your own commercial...using your telephone “Set the stage” from opening to Closing Learn improvisation to suit your audience Create a Superstar presentation Learn easy-to-use closing questions to use throughout your presentation
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $125
Non-members: $150

Date: December 16, 2008
Time: 11:30 am - 2:00 pm
Keynote Speaker: Presentation of Board of Directors, Members and Volunteers Appreciation
Description: PMA Annual Holiday Celebration Gift Basket Silent Auction
Location:
Costs: Members: $25 in advance / $30 at the door

Date: December 31, 2008
Time: Anytime! Register through this area or call us at 616-531-5243.
Keynote Speaker: Complete Report Provided unless you request us to use yours!
Description: MYSTERY SHOP!!

Location: YOUR COMMUNITY
Costs: $100 MEMBERS ONLY!

Date: January 14, 2009
Time: Multiple Dates January 14,15,16,21,22,23,28,29 9am-5pm
Keynote Speaker:
Description: CAM (Certified Apartment Manager)
Location:
Costs:

Date: January 20, 2009
Time:
Keynote Speaker:
Description: General Membership Meeting
"Apartment Industry Roundtable"
Location:
Costs:

Date: January 27, 2009
Time: 9am-2pm
Keynote Speaker:
Description: HVAC Certification
Section 608 - EPA
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $129
Non-Members: $159

Date: February 12, 2009
Time: 9am-10:30am
Keynote Speaker: Neighborhood Improvement Department, City of Grand Rapids
Description: Grand Rapids City Code Compliance
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: FREE
Non-Members: $10

Date: February 17, 2009
Time:
Keynote Speaker:
Description: PMA Annual Trade Show
Location:
Costs:

Date: March 11, 2009
Time: 9am-Noon
Keynote Speaker:
Description: Fair Housing
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: March 17, 2009
Time:
Keynote Speaker: Presented by Markron, Inc.
Description: General Membership Meeting
"Bank Deposits from Your Desk"
Location:
Costs:

Date: April 22, 2009
Time: 9am-2pm
Keynote Speaker:
Description: R410-A Universal Training & Testing
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $129
Non-Members: $159

Date: May 7, 2009
Time: 7:30am-9am
Keynote Speaker:
Description: Maintenance Breakfast
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $10
Non-Members: $15

Date: May 13, 2009
Time: 9am-Noon
Keynote Speaker:
Description: Closing Class
Location:
Costs:

Date: May 19, 2009
Time:
Keynote Speaker:
Description: Property Tour
Location:
Costs:

Date: May 20, 2009
Time: 9am-2pm
Keynote Speaker:
Description: HVAC Certification
Section 608 - EPA
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $129
Non-Members: $159

Date: June 11, 2009
Time:
Keynote Speaker:
Description: Affordable Housing Class
Location:
Costs:

Date: June 16, 2009
Time:
Keynote Speaker: Kathy Vallie, PMAM
Description: How To Make A GLAStar Entry Board
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: FREE

Date: June 18, 2009
Time: 9am-11am
Keynote Speaker: Neighborhood Improvement Department, City of Grand Rapids
Description: Grand Rapids City Code Compliance for Inspections
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming MI 49519
Costs: Members: FREE
Non-Members: $10

Date: July 15, 2009
Time:
Keynote Speaker: SPONSORSHIPS AVAILABLE
Description: PMA Annual Golf Outing
Location:
Costs:

Date: August 18, 2009
Time: 9am-Noon
Keynote Speaker:
Description: Marketing/Leasing
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming MI 49519
Costs:

Date: August 26, 2009
Time: 7:30am-9am
Keynote Speaker:
Description: Maintenance Breakfast
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $10
Non-Members: $15

Date: September 9, 2009
Time: 9am-4pm
Keynote Speaker:
Description: Continued Education For Real Estate License
Location:
Costs:

Date: September 10, 2009
Time: Multiple Dates
September 10,17,24 & October 1,8,15
9am-5pm
Keynote Speaker:
Description: CAMT (Certified Apartment Maintenance Technician)
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: September 15, 2009
Time:
Keynote Speaker: David Gregory, Kelley Cawthorne
Description: General Membership Meeting
"Legislative Issues"
Location:
Costs:

Date: October 14, 2009
Time: Multiple Dates
October 14,16,21,23
9am-5pm
Keynote Speaker:
Description: NALP (National Apartment Leasing Professional)
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs:

Date: October 27, 2009
Time: 9am-Noon
Keynote Speaker:
Description: Fair Housing
Location:
Costs:

Date: November 5, 2009
Time:
Keynote Speaker:
Description: PMAM GLAStar Education Conference
Location:
Costs:

Date: November 6, 2009
Time:
Keynote Speaker:
Description: PMAM GLAStar Awards
Location:
Costs:

Date: November 12, 2009
Time: 9am-2pm
Keynote Speaker:
Description: HVAC Certification
Section 608 - EPA
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: Members: $129
Non-Members: $159

Date: November 17, 2009
Time:
Keynote Speaker:
Description: PMA Annual Auction
Location:
Costs:

Date: December 9, 2009
Time:
Keynote Speaker: Leah Brewer, Full House Marketing
Description: It's Showtime
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
Costs: